Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Immortal Perfumes, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Immortal Perfumes as responsible for the personal information.
  • Events outside Immortal Perfumes' control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Immortal Perfumes reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Immortal Perfumes, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Immortal Perfumes for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Immortal Perfumes as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Immortal Perfumes and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Immortal Perfumes to delete or correct the information held about you. By accepting the Immortal Perfumes Conditions, you agree to the above.

Force Majeure

Events outside Immortal Perfumes' control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Immortal Perfumes is released from Immortal Perfumes' obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Immortal Perfumes' property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Immortal Perfumes.

All transfers conducted through Immortal Perfumes are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Sales tax will be applied to all orders in Washington state. Customs and other tariffs may be applied to international orders depending on your country's regulations.

Additional Information

Immortal Perfumes reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Immortal Perfumes has the right to cancel the order and refund any amount paid in the best way. Immortal Perfumes shall also notify the customer of equivalent replacement products if available.

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All enquiries: see the contact form at the bottom of this page.

Return policy

Refunds and exchanges are not available due to issues of hygiene with personal care products such as perfume. It is always recommended that you try a sample before investing in a larger bottle. In cases of damage or if a package gets lost in the mail, I am happy to replace your item. If your item arrives damaged, please contact me within 3 days of receipt and kindly supply a photo. If you are a US customer and have not received your order within 2 weeks of the date it was marked shipped, please let me know. For international customers, the wait is 6 weeks before it counts as missing.

LEGAL DISCLAIMER

None of my fragrances or balms should ever be ingested. Keep out of reach of children and animals, and if you are pregnant it’s not a good idea to use essential oils. Additionally, essential oils are very potent and can cause allergies or rashes. Always test a fragrance (mine or anyone else’s) on a small patch of skin to make sure that it won’t bother you. Ingredients are listed in each product listing, if you have a known allergy to one of the ingredients do not buy.